When your provider recommends a referral, it means you would benefit from specialized care for a specific concern. Referrals help connect you with the right specialist and ensure we have the medical background needed to treat you effectively.
In most cases, your provider will send your referral and relevant records to our office. Depending on your insurance, a referral may also be required for coverage. Once received, the next step is scheduling your appointment so we can match you with the appropriate provider and continue your care without delay.
* Unless your insurance requires a referral, you do not need one. Call us to schedule your appointment.*
Step 1: Know why you are being referred Have a general understanding of your diagnosis, symptoms, or reason for the visit. (This helps us schedule you properly).
Step 2: Have your insurance ready Be prepared to share your insurance details and know if your plan requires a referral (common with VA, Tricare, and some Medicare Advantage plans).
Step 3: Confirm your referral was sent Your provider may have already faxed your referral and records. If you’re unsure, you can call their office to confirm, or we can help check.
Step 4: Call our office to schedule Our team will confirm your information at this time please let them know that this is for a referral we will then match you with the appropriate provider and let you know if anything else is needed.
Step 1: Send referral and patient information Include referring provider name, patient name and date of birth, phone number, and insurance details.
You can fax patient information to us at: 402-421-1945
*If patients have an UHC – HMO plan please generate and submit a referral letter to the United Healthcare portal, and fax our office with any additional information.*
Step 2: Provide the reason for referral Clearly state the diagnosis, symptoms, or concern, and note if the referral is routine or urgent.
Step 3: Indicate provider preference Specify if the patient should see a particular provider or if “next available” is appropriate.
Please specify on the referral form that will be faxed if you would like us to reach out to the patient to schedule or if the patient will call our office to schedule.
Step 4: Attach supporting records Include relevant office notes, labs, and imaging to assist with appropriate scheduling.
Step 5: Fax to our office (402-421-1945) Our team will review the referral, contact the patient (if specified), and follow up if additional information is needed.
Our urologists expertly diagnose and treat the full spectrum of urology conditions. Beyond their expertise, open communication and empathy guide our approach to patient care.
Yes, in emergencies, any of our physicians will see a child; however, we do have two physicians who see pediatric patients regularly, Dr. Don Henslee and Dr. Logan McGuffey.
In the state of Nebraska, the age of majority is 19, so we require all paperwork to be completed and signed by the parent/legal guardian. However, we do offer a form that can be signed by that person, allowing us to see and treat the patient without a parent/legal guardian present for the appointment. We must receive this completed form prior to the appointment. See Patient Forms.
No, we do not require a referral unless your insurance requires it. However, if you have been seen by another physician about the same problem we will be seeing you for, we ask that you make sure we get copies of those records prior to your appointment for our doctor to review.
Co-pays are due at the time of your visit; a statement will not be mailed.
Yes, we do participate in the Nebraska Medicaid Program. Your plan may require a referral from your primary care physician, which you must have prior to being seen. You will be responsible for any required co-pay.
Yes, we do. For your convenience we do have several wheelchairs available, including one over-sized chair.
A photograph helps us ensure the correct patient is receiving services and allows physicians and staff to put a face with a name.
Insurance companies require that we have current (within the last 12 months) information on file. In order for us to do everything we can to help you get your claims paid, we request this information annually.